International Students Information

OUR GUARANTEE

We guarantee you will be provided with:

Industry recognised and developed training;
Practical scenarios to ensure your training is providing you with the skills required to gain employment; and
Support services to ensure your training can be completed.

We will not guarantee:

You will successfully complete the training, as the onus is on you to undertake all training and complete all assessment tasks; and
You will be employed at the conclusion of your training, as we are not an employer.

COURSE INFORMATION

Enrolling in one of our courses is the next step to increase your skills and knowledge for the Beauty Industry

We offer Full Time and Part Time Nationally Recognised Training in:
Training Package Qualifications

- SHB50121 – Diploma of Beauty Therapy
- SHB50216 – Diploma of Salon Management
- SHB60118 – Advanced Diploma of Intense Pulsed Light and Laser for Hair

ENTRY REQUIREMENTS

For the majority of our qualifications listed on our scope of registration, there is, no formal academic prerequisites. You will be required to undertake an initial skills assessment to assist us to ensure you are able to complete the training you wish to be considered for enrolment.

It is important to note, that industry advises it prefers learners have a good level of English (IELTS 5.5 or equivalent), Mathematics and some experience with industry tools.

Our training is open and responsive to all people irrespective of age, gender, cultural or ethnic background, disability, sexuality, unemployment, imprisonment or remote location.

ENROLMENT REQUIREMENTS

When considering enrolling in any training, it is important that you understand your status within each of the available enrolment types.

If you are seeking to enrol as a Fee for Service (FFS) learner you must be either:

International Student on a 500 Visa, or
Hold a Visitor, Work or Business Visa which has study provisions, and
Undertake an initial skills assessment.

NOTE: Successful completion of your course and the awarding of a certificate does not mean you will be granted a license by the registering body.

In this regard, it is highly recommended you are aware of the licensing requirements prior to commencing any Nationally Recognised Training.

Click here for our Enrolment Form

VENUE

For all international students, the training venues are:

- Shop 7-8/1 Douglas Street Coolangatta QLD 4225

The venues are centrally located to public transport, café’s and restaurants, shopping precincts and have on street parking.

ACCESSIBLE AREAS AND ACCESS TO TRAINERS

- Trainers are accessible at all times during classroom sessions;

Director and Administration personnel are only accessible during scheduled classroom breaks or before/after class;
Trainers are not accessible during lunchbreaks;
No access is granted to non-classroom area’s excluding toilets;
No access is granted to telephones, photocopiers, fax machines and any other non-training related equipment;
Learners have access to trainers on an individual and confidential level if there are any concerns in understanding; and the training information, or any other concerns relating to their attendance at workshops

ASSESSMENT STANDARDS

All assessments conducted by us will be:

Valid – Assessment methods will be valid, that is, they will assess what they claim to assess;
Reliable – Assessment procedures must be reliable, that is, they must result in consistent interpretation of evidence from the learner and from context to context;
Fair – Assessment procedures will be fair, so as not disadvantage any learners;
Equitable, culturally and linguistically appropriate;
Involve procedures in which criteria for judging performance are made clear to all Learners;
Employ a participatory approach;
Provide for Learners to undertake assessments at appropriate times and where required in appropriate locations; and
Flexible – Assessment procedures will be flexible, that is, they should involve a variety of methods that depend on the circumstances surrounding the assessment.

We will achieve this through:

Careful design of the assessments;
Validation and moderation of the assessment materials conducted in our annual review; and
An understanding of the definition and practical application of the above definitions.

ASSESSMENT METHODS

Our assessments and assessment methods will ensure that we focus on the application of the skill and knowledge as required in the workplace, including:

Task skills (actually doing the job);
Task management skills (managing the job);
Contingency management skills (what happens if something goes wrong); and
Job Role environments skills (managing your job and its interaction with others around you).

We will ensure that we assess you in sufficient detail to ensure that we can determine that you have attained competency.

Our employees are available to discuss and provide limited professional advice as to the outcomes of the assessment process and guidance on future options.

All assessment tasks must consider any language and literacy issues, cultural issues or any other individual needs related to the assessment. Re-assessment is available on appeal; see further details in the appeal process section.

ATTENDANCE

You are expected to be punctual when attending training courses, late arrival or non-attendance will affect your progress in achieving the compulsory standards, 100% course attendance is required to achieve competency. Homework, where required, is deemed to be part of the course.

Learners, who due to circumstances beyond their control cannot complete all units, may attend future courses to complete their competencies.

International learners are under the terms of their student visa required to attend a minimum of 80% of their scheduled course time, as long as they are able to justify the reason for non-attendance. Any breach of the visa conditions may result in a report to the Secretary of Education and may jeopardise your visa.

ABSENCE

If absent from a day on the course, you are to provide a written reason in the box for the day they were absent.

FAILURE TO ATTEND

Failure to attend without reason may be reported where appropriate and may jeopardise successful completion of the course; and

Failure to attend on numerous occasions may mean an incomplete being recorded and no refund of monies paid.

LATENESS TO CLASS

Lateness to class on any day is not acceptable;

When you are delayed from arriving on time, you must notify the trainer by text or phone to inform of delay; and

We expect that all Learners will be in the room on time after breaks throughout the day.

BEHAVIOUR AND DRESS

You will behave in a manner which reflects the professional status of the industry that you are training for and shall respect the rights of others with regards to Equal Opportunities, Harassment, Bullying and Discrimination.

All students are to wear the College Uniform while attending classes and or field trips

Unacceptable behaviour includes:

Inappropriate clothing includes: thongs, ripped or torn clothing, no unnecessary exposed flesh, no offensive prints or words;
Inappropriate language means: no swearing or abusive language;
Mobile phones: no mobile phone use during class times or recording of content;
Eating: no eating in the classroom;
Playing games on mobile devices during class times;
Lateness returning to class from breaks is unacceptable;
Disrespectful behaviour to all other Learners, trainers and other individuals;
Misuse of our computer system;
Littering;
Engaging in behaviour which may offend, embarrass, threaten or harm other students, staff or general public, including via electronic means; and
Jumping, standing on or putting shoes on furniture is not permitted.

SMOKING, DRUGS AND ALCOHOL

Smoking: Is prohibited in all buildings and covered area’s and Learners are expected to use the ashtrays provided.

Drugs and Alcohol: Learners are expected to comply with the Workplace Health and Safety Legislation and shall be drug and alcohol free during the course.

CHANGE TO COURSE:

Should you wish to change your course, the request must be made in writing to the Director.

Any approved changes to downgrade a course after commencement of the course, a $1550.00 administration fee will apply.

No charge will apply should the Learner wish to upgrade to a higher course.

Note: The enrolment fee is not refundable

COMPANY PROPERTY

We are equipped with the tools and resources for you to gain the skills necessary to work in your chosen industry and just like being at work you are required to treat our tools and resources with care and respect, observing all instructions in the correct and appropriate manner.

Unless instructed and authorised to do so, you shall not touch or operate property, as this may lead to injury to yourself or others if used incorrectly.

You will be held financially liable for all negligent, reckless or wilful damage to our property.

COMPLAINTS AND APPEALS PROCESS

In keeping with the National VET Regulator Act 2011, Standards 2015, we have a complaints and appeals process to assist you when the need arises.

In making your decision to enrol with us, you need to be aware that:

A complaint relates to any matter not related to your training outcomes, and
An appeal only relates to your training outcomes

You may complain or appeal:

Informally – a brief discussion with your trainer, where the trainers explanation is sufficient to resolve the matter, or
Formally – in writing, where an investigation is required to resolve the matter.

Our full complaints and appeals procedure is available for inspection at our training venue.

COURSE EXTENSION

We are not obligated to extend the period of your enrolment if you have not completed your course on time.

An enrolment can be extended with a payment of an additional fee. Please talk to your manager if you expect that you will require longer than the allocated course period.

International students may seek a course extension, deferment, or suspension under the special circumstances clauses in the relevant legislation.

EARLY WITHDRAWAL

Learners who leave the course prior to completion will receive a statement of attainment for all units completed.

Re-entry for the course completion can be arranged with the branch manager in future courses or taken up with other training providers (refer to Refund).

EMERGENCY PROCEDURES

You will be given a briefing on the emergency procedures in the event of an emergency and you are expected to comply with instructions given by company members.

EMPLOYMENT OPPORTUNITIES

Upon successful completion of your training may be able to gain employment in the areas for which you have been trained and prepared.

As stated earlier, we are not able to guarantee you will be employed at the successful conclusion of your training. The onus is on you to seek out the available employment opportunities and to successfully complete your training.

FEEDBACK AND COMMUNICATION

We embrace an ongoing policy of open communication and encourages feedback and dialogue with all learners to assist with meeting learner needs and concerns as well as for ongoing improvement of our services.

We would appreciate feedback in regard to your opinions, satisfaction, or other views about our operations, policies, procedures, and training delivery and assessment.

Feedback can be supplied directly to your trainer, other employees, or as written suggestions, which may include the use of SMART feedback questionnaires.
We embrace an ongoing policy of open communication and encourages feedback and dialogue with all learners to assist with meeting learner needs and concerns as well as for ongoing improvement of our services.

We would appreciate feedback in regard to your opinions, satisfaction, or other views about our operations, policies, procedures, and training delivery and assessment.

Feedback can be supplied directly to your trainer, other employees, or as written suggestions, which may include the use of SMART feedback questionnaires.

FEE PAYMENT

Full qualifications

Bookings will be held for a maximum of 7 days without securing a place. The booking will not be confirmed until a completed reservation form has been received together with a deposit for each course. Balance of payment is to be made 15 days prior to commencement of the course.

International students are not eligible to enrol in short course due to the specific requirements for the obtaining and holding of a valid student visa.

Potential students on a working holiday or other visa with short term study provisions may enrol in short courses, so long as the course/s does not exceed a 3 months full time equivalent study load.

All fees will be clearly noted on brochures and associated websites. Fees can be paid in the following methods:

Bank deposit;
Bank cheque;
Electronic bank transfer;
EFTPOS;
Credit card; or
Cash.

REFUND

Cancellations made inside 30 days must be made in writing by the person who completed the booking and be sent to us and is deemed to take effect on receipt. Cancellations made between 30 and 15 days will incur a loss of deposit.

Any cancellations made inside 15 days of course commencement will not be refunded. If a client leaves and/or abandons a course before the scheduled termination date and time, for whatever reason, no refunds will be given.

When the deposit to secure a place on a course has been made and the student cancels outside 30 days, an administration/service fee of $750.00 WILL BE CHARGED.

Any course material that has been issued to the student MUST be returned to the Company before the remainder of the deposit is refunded.

TRANSFER

We reserve the right at our discretion to transfer a course to another and this action will in no way waive the terms and conditions stated herein.

In the event of us having to cancel a course, without offering any acceptable alternative, then the client shall be entitled to a full refund of monies paid and no further liability shall be incurred by us.

International students may only request a transfer to another provider in special circumstances and whereby they have completed the initial 6 months of their chosen course with us.

FEE PROTECTION

In the circumstance of us being unable to provide services for which the learner has prepaid, the learner will:

Be placed into an equivalent course such that the new location is suitable to the learner; and
The learner receives the full services for which they have prepaid at no additional cost to the learner; or
Be paid a refund of any prepaid fees for services yet to be delivered above the threshold prepaid fee amount.
For Domestic Students we do not collect more than $1,500 AUD from any Domestic Learner at any one time for tuition fees.

This is assured through our membership of an approved Tuition Assurance Scheme.

NO REFUND

There is no refund of fees for Non-subsidised or Fee for Service courses or for any poor and/or non – attendance, poor behaviour or other circumstance preventing completion of the course.

Note: Under the National VET Regulator Act 2011, Standards 2015, we are entitled to withhold issuing you with a qualification or statement of attainment until such times as all fees have been paid in full, and we shall exercise our rights under this section.

INITIAL SKILLS ASSESSMENT

Under the National VET Regulator Act 2011, Standards 2015, we are required to undertake an initial skills assessment to assist with the identification of potential language, literacy or numeracy and non-vocational barriers to completing the training.

We will conduct an initial skills assessment with you at the time of enrolment or immediately prior to commencing the training.

LEARNING DIFFICULTIES

If you have any learning difficulties, we encourage you to identify them either directly or in confidence to your Trainer or Director, prior to course commencement.

LEGISLATION

We are subject to a variety of legislation related to training and assessment as well as general business practice.

This legislation governs our obligations as a Registered Training Organisation, our obligations to you as our clients, and relates to the industry that we are conducting training for.

This legislation is continually being updated and all employees are made aware of any changes.

The legislation that particularly effects your participation in our Vocational Education and Training programs includes:

Equal Opportunity Act 1984
Fair Trading Act 1987
National VET Regulator Act 2011
Standards of the National VET Regulator Act 2015
Workplace Health and Safety Act 2012
Workers Compensation and Rehabilitation Act 1986

LEARNER SUPPORT SERVICES

As we offer training courses to all members of the community, we have established a number of vocational barrier supports which include special assistance with:

Assessment tasks, and
Language, Literacy and Numeracy.

We have established a number of non-vocational barriers to training support including:

Accommodation assistance;
Centrelink;
Counselling;
Food/Material assistance;
Legal Aid;
Personal Support;
Australian Tax Office;
Ethnic Communities Council;
Women’s Legal Resource; and
Interpreting Services.

LEARNER RESPONSIBILITIES

When you elect to participate in training with us, you have a responsibility to:

Adhere to our policies and procedures,
Treat others with respect, fairness and courtesy,
Not plagiarise, collude or cheat in any assessment activity,
Attend class and arrive on time,
Notify your trainer if you will be absent or late,
Participate in the course,
Submit assessments on time and in the required manner, and
Provide written notice of any changes to your enrolment status

ON THE JOB TRAINING

We will wherever possible endeavor to assist in placements for work experience components prior to commencement or during the course, so that on the job training can begin at completion of classroom study.

OUR RIGHTS AND RESPONSIBILITIES

We will maintain and deliver high quality training courses, complying with the VET Quality Framework (VQF) accreditation requirements as a Registered Training Organisation

We will maintain Workplace, Health and Safety, Equal Opportunities, Harassment, Bullying and Discrimination Policies and relevant legislation.

RECOGNITION OF PRIOR LEARNING (RPL)/ CURRENT COMPETENCIES (RCC)

You may be eligible to gain status for previous industry experience, studies in other courses or from other training providers.

If you fit in this category enquire about RPL/RCC or credit transfers which could significantly shorten your study requirements.

RESOURCES

The resources include but are not limited to:

Sufficient trainers to deliver the scheduled courses;
Offices premises and support staff;
Theory training rooms;
Furniture including tables, chairs and whiteboards;
Facilities including toilets, tea and coffee facilities;
Audio visual equipment, DVD, digital projector, and laptops;
Powerpoint presentations;
Learner workbooks;
A fully operating beauty salon/spa;
Copies of legislation, Dept. of health guidelines; and
Access to welfare support services.
All equipment essential for practical component including but not limited to
Lasers
- IPL Equipment
- Beauty Beds / machinery
- Product ranges

STUDENT ACCOMMODATION

International students requiring accommodation are able to take advantage of a number of accommodation types in the region. These include:

Oz Homestay,
Private rentals, and
Student Housing.

VOLUME OF LEARNING

We are required to meet the requirements of the Volume of Learning for all learners, as described in the Australian Qualifications Framework (AQF) for each qualification on scope.

To meet the volume of learning requirements we and you must meet the following requirements:

Attendance records

Records will systematically be maintained for learners on a registered course. Non-attendance due to illness evidenced by a medical certificate, or other exceptional personal leave must also be recorded, monitored and reported weekly.

International students must present a medical certificate issued by a Legally Qualified Medical Practitioner (LQMP), a sickness certificate issued by a pharmacy is not sufficient.

Attendance requirements

As defined under the Volume of Learning a minimum number of hours must be completed for all learners. To achieve the Volume of Learning:

Learners must attend at least 80% of the supervised hours scheduled for each semester of their course.

We allow non-attendance for 20% of contact hours to cover occasional absences and illnesses, including illness supported by a medical certificate. As soon as practicable after the provider becomes aware the learner is no longer able to achieve 80% attendance for the term, semester or course, the learner should be notified that they are in breach of the Volume of Learning.

(Note: we are required to contact and counsel learners who are absent for two consecutive days).

Full-time learner

A currently enrolled learner who has enrolled for classes with a supervised study load of at least 21 hours per week, or who has enrolled for classes 16 hours but deemed to be full-time by the Director responsible for the learners primary accredited program.

Mandatory attendance requirements

Volume of Learning requirements mean a learner must attend at least 80 per cent of the supervised hours scheduled for each study period of learner’s course.

Study Period

Each program will be divided into weekly, 5 weekly or 10 weekly study blocks depending of level of the qualification and the workload as contained within the Training Package.

WHS

We believe that all accidents are preventable and seek to ensure a safe environment for all students and staff.

During your course induction, your trainer will explain the WHS requirements particular to your training location and where required the need to wear Protective Personal Equipment (PPE).

You will be expected to comply with our Workplace Health and Safety Policies and report all incidents, near miss activities and safety hazards immediately.

WORKING WITH CHILDREN

We will comply with all Federal and State working with Children legislation.
A list of all relevant legislation is available from the Federal Police Website http://www.aifs.gov.au/nch/policechecks.html

LIVING IN AUSTRALIA – Transition to life and study in an a new environment

Accommodation

Homestay is the most popular option of accommodation for learners so they can experience the culture & Australian Family life. For further detail please contact us. Beauty Therapy Training Australia are able to provide you with contacts if you require any assistance with accommodation.

The link provided below will enable you to determine the average cost of living on the Gold Coast.

https://www.expatistan.com/cost-of-living/gold-coast

Schooling

Rather than bringing family together with you to Australia, some students may find it useful to arrive first, settle into studies, find appropriate accommodation, adjust to living in Australia and then arrange for their family to join them.

Beauty Therapy Training Australia is located at the Southern end of the Gold Coast and has two campus’s Coolangatta and Robina (situated 20 minutes apart) and mere minutes from the pristine Pacific Ocean. Please refer the link below to find out more on schools and student lifestyle, work, about the Gold Coast, accommodation, events. Please click on below links regarding:

School Fees incurred
Schooling obligations
School Term dates
Some schools may offer before and after school care
Contact schools directly for further information

http://www.studygoldcoast.org.au/

http://www.australianschoolsdirectory.com.au/goldcoast-schools.php

http://privateschoolsguide.com/gold-coast-private-schools

http://www.goldcoastaustralia.com/gold-coast-primary-schools.html